Poulty accounts are set up with you, farm by farm, so if something isn't working the fastest path is usually to reply to the person who onboarded you. Otherwise use the contacts below.
No. Poulty is offline-first: entries are saved on the device and queued. They sync automatically once the phone is back in signal. If a queue seems stuck, make sure the device has a connection, then reopen the app. If it persists, email us with the farm name and roughly when you logged the entries.
Add a correction. Poulty keeps the original visible alongside the fix, with who and when, rather than silently overwriting it, so your history stays auditable. Your supervisor closes the day once the figures are final, and the day then locks.
That is intentional. We set up each account with you so your farms, houses and flock types are modelled correctly from day one. Email hello@poulty.com to book a walkthrough.
Email hello@poulty.com from your account email with the subject "Account deletion request". We will confirm and process it. If you are an employee, deleting shared operational records may need your organisation's authorisation. See our Privacy Policy for details.
The shed app runs on iOS and Android phones and tablets. The dashboard runs in any modern web browser.